Leading Speaker for Nursing Conferences 2019- Maria Brennan

Title: Transforming a Health System to a High Reliability Organization and its Impact on Clinical Practice and Patient Safety

Maria Brennan

Lourdes Health System, USA

Biography

Dr. Brennan is the Vice President of Patient Care Services and CNO for LHS in Camden, New Jersey. As CNO, Dr. Brennan is a leader in transforming the health system into a high reliability organization.  
Prior to joining LHS, Dr. Brennan was Chief Nursing Officer of St. Joseph’s Healthcare System in Patterson, NJ. Dr. Brennan led the Regional Medical Center in attaining their third and fourth Magnet re-designations. Under her direction St. Joseph’s Regional Medical Center received the 2010 ANCC Magnet Prize.
Dr. Brennan is past President of the ONLNJ. Dr. Brennan was a co-creator of ONLNJ Professional Nursing Mentoring Program. This program was the recipient of the American Organization of Nurse Executives Chapter Award.
Dr. Brennan received her Doctorate of Nursing Practice from William Paterson University; she received her Masters Degree in Nursing Administration from Hunter College in New York and her Bachelors Degree from Pace University, also in New York. 

Abstract

The journey of transforming a health system to a high reliability organization can be challenging but the impact on clinical practice and patient safety can be astounding. A systemic process can be put in place to change how staff think and practice. These changes will result in positive patient outcomes, staff empowerment and increased staff engagement. The speaker will review the strategies to hardwire processes that will embed principles of high reliability. The speaker will also review tools that staff can utilize to assure high reliability and improve patient outcomes. Examples of tools are: STAR—Stop, Think, Act, Review; CUS—voice concern, state one is uncomfortable, state clearly that there is a safety issue and stop the process. A staff education program will be shared. The outcomes achieved by implementing this process will also be shared.
The audience will be made aware of successful strategies of creating a high reliability organization that can be replicated in their own organizations. Examples of strategies are: daily multi-organization safety huddles; unit /department based huddles; unit based safety coaches; senior leader purposeful rounding, etcetera. Research has proven that the strategies have had an impact on reducing: serious safety events, falls, infection rates, pressure ulcer rates and other patient care outcomes. Hundreds of organizations in the United States have implemented this process and achieved positive results.