Biography:
Andrea Green is a RN with 32 years’ experience. She is a manager with OhioHealth where she has been involved in innovative work to affect positive patient safety, outcomes, and impacting a rich patient experience. She has helped develop a triage call center for OhioHealth Primary Care that uses RNs to triage patients to the best level of care. In addition to the triage team, she also manages the behavioral health integration program in OhioHealth primary care to provide access to behavioral health services with primary care. Andrea will complete a Master of Science in Nursing Leadership in October 2022.
Title : Telephone triage in Primary Care