Biography:
Mitch Hagins’ expertise comes from 32 years of healthcare leadership, sales and marketing, strategic planning and senior management. He uses these experiences to coach organizations who all demonstrate year over year improvement in their pillar goals including patient experience, employee engagement, physician engagement, core clinical measures and other partner-specific metrics. Because of these results, Mitch achieved coach of the year and received a Studer Group Fire Starter Award and he also received recognition in 2010-11 Who’s Who of Executives, Professionals and Entrepreneurs.
Title : Back to the future: Patient experience and the link to quality, safety, and financial performance