Biography:
Nikki Hines has been a nurse for 24 years. Her healthcare journey includes ICU, cardiothoracic surgery, med-surg & eICU. Nikki transitioned into Clinical Documentation Integrity (CDI) and quickly realized she found her passion in healthcare! With a dedicated team of CDI professionals by her side, she has led the WakeMed Hospital & Health System’s CDI team through dramatic program changes to include key stakeholder partnerships, multiple quality initiative partnerships, and the recent addition of a physician advisor. She values relationships & believes multidisciplinary partnerships drive improved patient and organizational outcomes.


Title : Enhancing patient care: Collaborative efforts of the coding & clinical documentation integrity team and the clinical nurse specialist