HYBRID EVENT: You can participate in person at Baltimore, Maryland, USA or Virtually from your home or work.

8th Edition of Nursing World Conference

October 17-19, 2024 | Baltimore, USA

October 17 -19, 2024 | Baltimore, USA
NWC 2023

Immaculate Ndango Nyonka

Speaker at Nursing Conferences - Immaculate Ndango Nyonka
N1 City Netcare Hospital, South Africa
Title : Parents’ perception of nursing support in neonatal intensive care units in private hospitals in the Western Cape


Parents undergo negative experiences that include parental anxiety, depression, and posttraumatic stress when their new-born babies are hospitalized in neonatal intensive care unit. During this stressful period, parents need assistance from staff in order to cope.

A quantitative, descriptive survey design was used to describe parents’ perception of nursing support during their baby’s admission in neonatal intensive care units (NICU) at three selected private hospitals in the city of Cape Town in the Western Cape Province. A structured existing 21- item Likert type questionnaire, the Nurse-Parent
Support Tool (NPST) was used to collect data from an all-inclusive sample of 85 parents with a response rate of 78.8% (n=67). The purpose of the questionnaire was to determine their perception of information giving and communication by nurses; emotionally supportive behaviours by nurses; care given support or instrumental support and to identify parents’ perception of esteem or appraisal support while in the NICU environment. The data was analysed using Statistical Package for Social Sciences (SPSS) version 24.

The findings of this study suggested that the overall mean score for parents’ perception of nursing support was high 4.6 (±0.5) out of a possible of 5. There was no significant difference in the overall mean perceived support score between the different facilities. No significant differences were found in terms of all the demographics characteristics with regard to perceptions of the support that was received, thus indicating that there was no relationship between the demographic variables and perception of support. The findings suggested that though high parental support was reported, the area of involving parents in the care of their babies i.e. letting them decide whether to stay or leave during procedures need improvement.

Audience Take Away Notes:

  • This study sheds light on some of the challenges parents face when their babies are admitted to the NICU and will further highlight the type of support made available to them by nurses during this critical period. This study will recommend possible solutions to problems identified.
  • The findings of the study may assist nursing education institutions to orientate studied towards better training for the neonatal nurse.
  • Lastly, findings from the study may assist policymakers to develop policies that render support to parents of babies during their admission at the NICU


Immaculate Ndango Nyonka is a RN in South Africa; she completed her nursing degree at the University of Western Cape since 2010. In 2019 she obtained her Master of Nursing Science in midwifery and neonatal nursing science at the University of Western Cape. She is currently working as a registered nurse in Neonatal intensive care unit (NICU) since 2014 at Netcare N1 City Hospital in Cape Town South Africa.