Title : Leadership and emotional intelligence for nurses and healthcare professionals
Abstract:
Nurses greatly benefit from emotional intelligence, enabling them to manage intense medical scenarios with both poise and compassion. By embracing the five pillars—self-awareness, self-regulation, motivation, empathy, and social skills—they elevate patient care quality and bolster team cohesion. Emphasizing emotional intelligence in nursing education can reshape their approach to challenges. In the midst of healthcare crises, nurses equipped with emotional intelligence can defuse misunderstandings and ensure patient needs are met empathetically. In essence, the integration of emotional intelligence stands to transform how nurses and healthcare institutions address emotional challenges, paving the way for enhanced care delivery and collaborative teamwork.
Learning Objectives:
Five Key Elements:
- Self-awareness: Recognizing one's emotions in patient care.
- Self-regulation: Controlling emotional reactions in high-stress situations.
- Motivation: Utilizing emotions to provide compassionate care.
- Empathy: Sensing patients' emotions and needs.
- Social skills: Building rapport and communicating effectively with patients and colleagues.
Transforming into an Emotionally Intelligent Organization:
- Training: Infuse emotional intelligence into nursing education.
- Feedback: Establish platforms for emotional competence evaluation.
- Role Models: Encourage senior nurses to exemplify emotional intelligence.
- Curriculum Integration: Incorporate emotional intelligence concepts in nursing curricula.
Benefits for Nurses and Healthcare Institutions:
- Enhanced Patient Care: Improved patient-nurse relationships.
- Team Cohesion: Enhanced collaboration and communication among nursing teams.
- Reduced Burnout: Better emotional coping mechanisms for nurses.
- Career Growth: Development of leadership skills and adaptability among nursing professionals.
