Title : Bedside Report Improving Nurse Residents Communication Using Artificial Intelligence
Abstract:
When nurse residents’ communication skills are improved, it positively impacts patient outcomes, patient satisfaction, and better adherence to treatment. Although effective communication has been acknowledged as a critical skill for all nurses to provide quality patient care, Nurse Residents continue to lack the confidence and skill set to communicate effectively to their patients. Nurse residency programs are essential in the first year of a nurse’s career; while highly valuable, some programs lack an interactive lesson to practice communication skills. This study integrated artificial intelligence into a nurse residency program and provided the resident a platform to practice, receiving personal feedback and educational sources. Twenty-nine nurses participated in the innovative supplemental program. The overarching feedback from the nurse residents revealed they recognized the need to practice and the time to improve their communication skills. Recommendations are offered to continue integrating artificial intelligence with design changes to meet the needs of the nurse resident of the 21st century. Integrating an AI tool into the nurse residency curriculum, receiving personal feedback on communication could improve their nurse residents' confidence and potentially save lives.
